DiscoverStart Small, Think Big - A podcast and newsletter that guides you on your AI and Automation journey.Don’t Start with ChatGPT: Sara Nay on Smarter AI for Small Business Marketing | Episode #0017
Don’t Start with ChatGPT: Sara Nay on Smarter AI for Small Business Marketing | Episode #0017

Don’t Start with ChatGPT: Sara Nay on Smarter AI for Small Business Marketing | Episode #0017

Update: 2025-07-04
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Thank you to ⁠Sara Nay, and check out ⁠ducttapemarketing.com. Get Sara's book.


Summary

In this episode, Brad Groux and Sara Nay discuss the transformative impact of AI on marketing strategies, emphasizing the importance of a solid foundation in strategy before diving into tactics. They explore the evolving landscape of SEO, the significance of personalization and automation, and the need for businesses to adapt to new marketing models. Sara shares insights on how small businesses can leverage AI tools to enhance their marketing efforts, streamline operations, and improve customer engagement. The conversation highlights the necessity of upskilling teams and fostering a culture of curiosity and learning in the face of rapid technological advancements.


Keywords

AI, marketing, personalization, strategy, automation, SEO, content production, small business, marketing agency, upskilling


Takeaways

  • AI can help small businesses punch above their weight class.
  • Strategy should precede tactics in marketing.
  • SEO is evolving with the rise of AI tools.
  • Personalization at scale is now more accessible to small businesses.
  • The agency model is shifting towards in-house marketing execution.
  • Training AI effectively is crucial for successful marketing outcomes.
  • Content production is a key area for quick wins with AI.
  • Understanding customer journeys is essential for effective marketing.
  • AI can connect marketing and sales departments more effectively.
  • Curiosity and a willingness to learn are vital in the AI era.


Titles

  • Harnessing AI for Small Business Marketing Success
  • The Future of Marketing: AI and Strategy


Sound Bites

  • "You can get quick wins with automation."
  • "Learn AI to stay relevant in marketing."
  • "Be curious and willing to learn."


Chapters

00:00 Introduction to AI in Marketing

01:22 The Evolution of Duct Tape Marketing

02:49 The Changing Landscape of SEO and AI

08:08 Hyper-Personalization and Automation in Marketing

11:29 Strategy Before Tactics: The Foundation of Marketing

18:03 Breaking the Agency Model: In-House Marketing Revolution

20:39 Upskilling Teams with AI: The Future of Work

31:31 Expanding Web Presence with AI Tools

33:33 Training Strategic Partners in AI

35:00 Overcoming AI Overwhelm for Small Businesses

36:02 Shifting Mindsets: From Execution to Strategy

38:40 Quick Wins in Marketing with AI

39:00 Building Foundations for AI Success

42:49 The Role of Fractional CMOs in Small Businesses

45:16 Measuring Marketing Success and ROI

46:36 Navigating AI Hype and Trends

48:37 Future of Marketing: Strategic Leadership

50:50 Staying Relevant in the AI Era

57:46 The End


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We build tools that save businesses time and money by helping them unlock their greatest potential and achieve growth through data, automation, and AI-powered solutions.

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Don’t Start with ChatGPT: Sara Nay on Smarter AI for Small Business Marketing | Episode #0017

Don’t Start with ChatGPT: Sara Nay on Smarter AI for Small Business Marketing | Episode #0017

Digital Meld